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HP Photosmart M417/M517 User’s Manual
My image is
grainy
(continued).
There was not
enough light.
• Wait for natural lighting
conditions to improve.
• Add indirect lighting.
• Use the flash (see
page 40).
Some menu
options are
grayed out in
the Playback
Menu.
The menu
option is not
available for the
image.
This is normal behavior. For
example, if a video clip is
selected, you cannot rotate it.
Or, if a still image taken
without a flash is selected, you
cannot remove red eye.
The image was
taken with
another camera
and cannot be
edited on this
camera.
Transfer the images from the
camera to your computer (see
page 79), then view or modify
them using the HP Image Zone
software.
Images are
missing on my
camera.
You installed a
memory card
after taking one
or more images.
Move the images from the
internal memory to the memory
card (see page 93).
The wrong
date and/or
time is shown.
The date and/
or time was set
incorrectly or
the time zone
has changed.
Reset the date and time by
using the Date & Time option in
the Setup Menu (see page 89).
The batteries
were drained or
were removed
from the camera
for too long.
Reset the date and time by
using the Date & Time option in
the Setup Menu (see page 89).
Problem Possible Cause Solution