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HP Photosmart M417/M517 User’s Manual
5. Contact HP Customer Care for support by phone. Please
consult the following website to check the details and
conditions of phone support in your country/region:
www.hp.com/support. As a part of HP’s continuing
efforts to improve phone support information services, we
advise you to check the HP
website on a regular basis for
new information regarding service features and delivery.
If you cannot solve the problem using the above options,
call HP
while you are in front of your computer and
digital camera. For faster service, please be prepared to
provide the following information:
• The digital camera’s model number (on the front of
the camera)
• The digital camera’s serial number (on the bottom of
the camera)
• The computer’s operating system and available RAM
• The version of the HP software (on the CD label)
• Messages displayed at the time the situation occurred
The applicable conditions for HP phone support are subject
to change without notice. Telephone support is free for:
• One year from the date of purchase for the following
regions: Africa, Asia Pacific, Canada, Latin America,
Middle East, and United States.
• One year from the date of purchase throughout most
of Europe.
• Two years from the date of purchase for the following
countries in Europe: Czech Republic, Slovakia, Turkey,
and Portugal.