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Solution:
• Make sure you have selected the correct orientation on the Features tab of the
Printer Properties dialog box.
• Make sure you have selected the correct paper size. For more information, see
“
Change the paper size” on page 45.
Print quality is poor
Cause:
• You may have magnified the photo too much.
• The print cartridge may be running out of ink.
• You may not be using the best paper type for the output.
• You may be printing on the wrong side of the paper.
• You may have selected a low-resolution setting on the digital camera.
• You may need to clean the print cartridge.
Solution:
• Reduce the magnification.
• Print a test page. For more information, see “
Print a test page” on page 57.
Replace the print cartridge if necessary. For more information, see “
Insert or
replace the print cartridge” on page 55.
• Check the ink levels of the print cartridge from the Estimated Ink Level tab of the
Toolbox. For more information, see “
Toolbox” on page 53
• Make sure you are using a paper type intended for the printer. Use HP-designed
photo paper for best results when printing photos.
• Choose paper that is specifically designed for the output rather than plain paper.
Use HP Advanced Photo Paper for best results when printing photos.
• Make sure the paper is loaded with the side to be printed facing up.
• Reduce the size of the image and try printing again. For better results in the future,
set the digital camera to a higher photo resolution.
•From the Device Services tab of the Toolbox, click Clean the Print Cartridge.
The photo printout appears cropped
Cause: You may have used the software application’s Page Setup dialog box to
select the paper size or type.
Solution: Select paper size and type from the Features tab of the Printer Properties
dialog box.
Chapter 7
68 Troubleshooting