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Troubleshooting and support
The camera
does not
turn on
(continued).
The optional
memory card is
not a supported
card or is
corrupted.
Ensure that the memory card is
the proper type for your
camera (see page 121). If the
card is the proper type, remove
the memory card and see if you
can turn on the camera. If you
can turn on the camera with the
memory card removed, then the
card is probably corrupted.
Format the memory card with a
computer and a card reader. If
the camera still does not turn
on, replace the memory card.
The camera has
stopped
operating.
Reset the camera (see
page 68).
The Power/
Memory light
is on but the
Image Display
is off.
The Image
Display has shut
down after one
minute of
inactivity.
Press the Live View/Playback
button to re-activate
the Image Display.
The camera
may have
experienced a
transient
problem.
Reset the camera
(see
page 68).
The Power/
Memory light
is on but the
camera seems
stuck and
won’t operate
properly.
The camera
may have
experienced a
transient
problem.
Reset the camera
(see
page 68).
Problem Possible Cause Solution