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Troubleshooting and support
My image is
too dark.
The flash was
on, but the
subject was too
far away.
Make sure your subject is
within the flash working
distance (see page 119). If not,
try using the Flash Off
setting (see page 26). This
setting will require a longer
exposure, so use a tripod.
The scene had
many light-
colored objects,
such as a white
object on a light
background.
Increase the EV Compensation
(see
page 38).
There was not
enough light.
• Wait for natural lighting
conditions to improve.
• Add indirect lighting.
• Use the flash (see
page 26).
• Increase the EV
Compensation (see
page 38).
A light is behind
the subject.
• Use the Flash On
setting
(see
page 26) to brighten
the subject. This is called
fill-flash.
• Increase the EV
Compensation (see
page 38).
Your finger
blocked the
flash.
Be sure to move your fingers
away from the flash when you
take a picture.
Problem Possible Cause Solution