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Troubleshooting and support
The camera
does not
respond when
I press a
button
(continued).
The camera is
connected to a
computer.
Most of the camera buttons do
not respond when the camera
is connected to a computer. If
they respond, it is only to turn
the Image Display on if it is off,
or, in some cases, turn the
Image Display off if it is on.
The camera is
processing an
image.
Wait until the Power/Memory
light turns solid green,
indicating the camera has
completed processing the
previously taken image.
The optional
memory card is
not a supported
card or is
corrupted.
Ensure that the memory card is
the proper type for your
camera (see page 121). If the
card is the proper type, turn off
the camera, remove the
memory card, and turn on the
camera. If the camera responds
when you press a button, then
the card is probably corrupted.
Replace the memory card.
The camera has
stopped
operating.
Reset the camera (see
page 68).
A long delay
occurs
between
pressing the
Shutter button
and the
camera taking
a picture.
The scene is
dark and the
camera is
taking a long
exposure.
• Use the flash.
• If using flash is not possible,
then use a tripod to keep
the camera steady during
the long exposure time.
Problem Possible Cause Solution