Filter
Top Products
310
HP Care Pack Services
HP Care Pack Compatibility and Ordering Information
•This chart contains HP Care Pack service contracts compatible with products in this guide. HP Care Packs with an
“A” suffix are physical Care Packs that qualified resellers purchase and sell from inventory. HP Care Packs with an
“E” suffix are those that qualified resellers purchase electronically from HP. HP Care Packs with a “PA” or “PE” suffix
are post warranty service. To learn more about them, visit http://hp.com/partners/us.
•HP Care Pack product numbers may be updated on a monthly basis. For a complete list of the most current
information on product numbers, visit http://hp.com/partners/us and select “site map” to find product numbers.
Compatibility and Ordering Information
•“A” suffix = physical Care Pack.
•“E” suffix = electronic Care Pack.
•“PA” or ”PE” suffix = post warranty service.
Hardware Product Product Number Hardware Product Product Number
Contract Type: Term Contract Type: Term
HP Photosmart Digital Cameras:
M22 • M417 • M517 • R717 • R817
Next Day Exchange: 2 years U8226A/E
Next Day Exchange: 3 years U4794A/E
Next Day Exchange with Accidental
Damage Protection:
2 years U8236A/E
3 years U8237A/E
HP Photosmart Photo Printers:
8050 • 8250 • 8750 • 335 • 385 • 425 • 475
Next Day Exchange: 2 years U8227A/E
Next Day Exchange: 3 years U4798A/E
HP Deskjet Printers:
450ci • 450cbi • 450wbt • 9800 • 9800d
Next Day Exchange: 3 years H3683E
Post Warranty Service:
Next Day Exchange: 1 year U3520PE
460c • 460cb • 460wf • 460wbt
Next Day Exchange: 2 years HC235A/E
Next Day Exchange: 3 years HC236A/E
3930 • 3940 • 5440 • 5650 • 5940 • 6122 • 6540 •
6540dt • 6840 • 6840dt
Next Day Exchange: 2 years U8224A/E
Next Day Exchange: 3 years U4778A/E
HP Officejet Pro and Business Inkjet Printers:
Business Inkjet 1000 • 1200d • 1200dn • 1200dtn •
1200dtwn
Next Day Exchange: 3 years U6491E
Post Warranty Service:
Next Day Exchange: 1 year U8015PE
Business Inkjet 2300 • 2300n • 2300dtn • 2800 • 2800dt •
2800dtn
Next Day Exchange: 3 years H7674E
Next Business Day Response: 3 years H7672E
Installation Service H4513E (1 printer)
Post Warranty Service:
Next Day Exchange: 1 year H5776PE
Next Business Day Response: 1 year H5777PE
Officejet Pro K550 Series • K850 Series
Next Day Exchange: 2 years HC235A/E
Next Day Exchange: 3 years HC236A/E
HP LaserJet Printers:
1020 • 1022 Series
Next Day Exchange: 3 years U6490E
Next Day Exchange 1-time:
2 years UC745E
Post Warranty Service:
Next Day Exchange: 1 year U8014PE
1160 • 1320 Series
Next Day Exchange: 3 years H5465E
Next Business Day Response: 3 years H5473E
Installation Service H4513E (1 printer),
H3110E (1 network)
Post Warranty Service:
Next Day Exchange: 1 year H5738PE
Next Business Day Response: 1 year H2639PE
HP LaserJet Printers (cont):
2400 Series
Next Day Exchange: 3 years U3790E
Return to Depot: 3 years U3789E
Next Business Day Response: 3 years U3791E
Installation Service UC741E (1 printer),
UC742E (1 network)
Post Warranty Service:
Next Day Exchange: 1 year U3793PE
Next Business Day Response: 1 year U3792PE
4240n • 4250 Series
Next Day Exchange: 3 years U2889E
Return to Depot: 3 years H2657E
Next Business Day Response: 3 years H5479E
Installation Service UC741E (1 printer),
UC742E (1 network)
Post Warranty Service:
Next Day Exchange: 1 year U6403PE
Next Business Day Response: 1 year H2664PE
4350 Series • 5100 Series
Next Business Day Response: 3 years U3469E
4-Hour Response, Extended Business Hours:
3 years U3470E
Installation Service UC741E (1 printer),
UC742E (1 network)
Post Warranty Service:
Next Business Day Response: 1 year U3472PE
4-Hour Response, Extended
Business Hours: 1 year U3511PE
8150 Series
Next Business Day Response: 3 years H5491E
4-Hour Response,
Extended Business Hours: 3 years H5492E
Installation Service H7617E (1 printer),
H7621E (1 network)
Post Warranty Service:
Next Business Day Response: 1 year H3182PE
4-Hour Response, Extended Business Hours:
1 year U2033PE
9050 Series
Next Business Day Response:
3 years or 1.8M pages H7599E
4-Hour Response, Extended Business Hours:
3 years or 1.8M pages H7603E
Installation Service H7617E (1 printer),
H7621E (1 network)
Post Warranty Service:
Next Business Day Response:
1 year or 600K pages H7629PE
4-Hour Response, Extended Business Hours:
1 year or 600K pages H7633PE
HP Color LaserJet Printers:
2550n
Next Day Exchange: 3 years U4929E
Next Business Day Response: 3 years U2893E
Installation Service H4513E (1 printer),
H3110E (1 network)
Post Warranty Service:
Next Day Exchange: 1 year U4930PE
Next Business Day Response: 1 year U2895PE
See page 309 for descriptions of contract types.