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HP Care Pack Services
Compatibility and Ordering Information
•“A” suffix = physical Care Pack.
•“E” suffix = electronic Care Pack.
•“PA” or ”PE” suffix = post warranty service.
Hardware Product Product Number
Contract Type: Term
HP Multifunction and All-in-One Products (cont):
Color LaserJet 9500mfp
Next Business Day Response: 3 years H4597E
4-Hour Response, Extended Business Hours:
3 years H4603E
Installation Service U2013E (1 printer),
U2014E (1 network)
Post Warranty Service:
Next Business Day Response: 1 year U2039PE
4-Hour Response, Extended Business Hours:
1 year U2037PE
HP Fax Products:
1040 • 1050 • 1240
Next Day Exchange: 2 years U8225A/E
Next Day Exchange: 3 years U4790A/E
HP Digital Projectors:
mp2210 • mp3135 • mp3220 • vp6300 Series • xp8020
Next Day Exchange: 3 years U4802A/E
Digital Sending Software:
9200c
Next Business Day Response: 3 years H4659E
Post Warranty Service:
Next Business Day Response: 1 year H4660PE
HP Print Server Appliances:
4250
Next Day Exchange: 3 years H4614E
Post Warranty Service:
Next Day Exchange: 1 year U6404PE
See page 309 for descriptions of contract types.