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HP Resource Directory
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HP Resource Directory
Resource Description Details
FOR RESELLERS
HP Partner Portal
(Requires eligible HP outlet
ID number, user name and
password for access)
Current Price Information
Literature Ordering
HP Printing and
Digital Imaging Products
Online IRG
E-Mail Alert News
Online access to full business assistance, up-to-date product and
program information, literature and e-mail alerts.
Online access to HP pricing.
Online access to HP literature.
Online access to HP Printing and Digital Imaging product information
via HP Partner Portal; view or print the latest product data.
Provides resellers with the latest product, program, promotion and
training news from HP.
http://hp.com/partners/us
Select
Prices
.
Select
Index, I, Instant Reference Guides
.
Select
Products, Instant Reference Guide
(IRG) web site link, Printing & Imaging.
Select
News
to view messages. Select
Update Your News Profile
to sign up.
HP Channel Support Center
(Requires eligible HP outlet
ID number for access)
For HP authorized and registered resellers; pre- and post-sale
technical support.
1-800-544-9976
HP Supplies IRG
Guide to promoting, selling and ordering new and current HP supplies.
4AA0-0791ENUC
FOR RESELLERS AND END-USER CUSTOMERS
HP Printing Supplies
Home Page
Online access to HP’s supplies.
www.hp.com/go/printsupplies
HP Customer Care
Website
Free, one-stop, online access to technical support for HP PC,
printer and imaging products.
www.hp.com/cposupport/eschome.html
HP Parts Ordering
Place parts orders online, check order status.
www.partsdirect.hp.com
HP Partsurfer
Online access to HP service parts information.
http://partsurfer.hp.com
HP Subscriber’s Choice
Free e-mail notification service for product and technical support
alerts.
http://subscription.support.hp.com/
hpss/home
HP Care Pack Look-up Tool
Online access to HP Care Pack product numbers and pricing.
http://hp.com/go/lookuptool
HP Printing and Digital
Imaging Products
Family Guide
At-a-glance overview provides resellers with product name,
product number, photo and U.S. list prices for current HP Printing
and Digital Imaging products.
http://hp.com/partners/us
Select
Index, I, Instant Reference Guides
November: 4AA0-2221ENUC
January: 4AA0-2222ENUC
HP Printing and
Digital Imaging
Products Selection Guide
High-level, solutions-based customer brochure positions HP Printing
and Digital Imaging products relative to needs within various
environments.
http://hp.com/partners/us
Select
Index, I, Instant Reference Guides
November: 4AA0-2220ENUC
January: 4AA0-2223ENUC
Third-Party Solutions
Find solutions that integrate with your HP Printing and Digital
Imaging products.
www.hpgsc.com
HP Product Accessibility
HP is committed to providing products and services that are
accessible to people with disabilities.
www.hp.com/accessibility
1-888-259-5707
HP Financing
HP finance plans provide all the benefits of new technology
without the risk or cost of ownership.
1-888-999-4783
FOR END-USER CUSTOMERS
Customer Care Support Line
Provides assistance for HP Printing and Digital Imaging products.
1-800-HPINVENT
Service Information Line
Automated 24-hour service-reseller referral system.
1-800-243-9816 (U.S)
1-800-387-3867 (Canada)
FOR CANADIAN RESELLERS
Reseller Sales Consulting
For HP authorized resellers; pre- and post-sale technical support.
1-800-668-7670
HP Partner Portal
Online access to full business assistance, up-to-date product and
program information, literature and e-mail alerts.
http://www.hp.ca/pweb
FOR CANADIAN RESELLERS AND END-USER CUSTOMERS
HP Home Page
Online access to HP’s products, services and support.
http://www.hp.ca
Customer Care
Support Lines
Service and support for all HP consumer computing products and
all consumer and commercial imaging and printing products.
Service and support for all Compaq branded (consumer) personal
computing products.
1-800-HPINVENT or
905-206-HOME (4663)
1-800-OKCOMPAQ or
905-206-HELP (4357)
Suppliesinfo
Delivers HP supplies online sales training, knowledge of HP’s science
of printing campaign, tools and resources, program information and
support. New registrants contact Suppliesinfo customer support from
link on site to receive code.
www.suppliesinfo.com
HP Home Page
Online access to HP’s products, services and support.
www.hp.com
HP Color Printing Center
Online access to reliable color printing solutions for your office.
www.hp.com/go/color
HP Glossary of
Specifications
Online reference to specification definitions, special offers, news and
events and catalog and news requests.
www.hp.com/go/glossary
HP LaserJet Font Solutions
Custom signature and logo fonts are available for your LaserJet printer.
661-257-5571 opt. 1 or
www.hp.com/go/laserjetfonts