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HP Care Pack Services
Compatibility and Ordering Information
•“A” suffix = physical Care Pack.
•“E” suffix = electronic Care Pack.
•“PA” or ”PE” suffix = post warranty service.
Hardware Product Product Number Hardware Product Product Number
Contract Type: Term Contract Type: Term
HP Color LaserJet Printers (cont):
2600n
Next Day Exchange: 3 years UC733E
Return to Depot: 3 years HC123E
Installation Service H4513E (1 printer),
H3110E (1 network)
Post Warranty Service
Next Day Exchange: 1 year UC739PE
Return to Depot: 1 year HC124PE
3000 Series • 3600 Series
Next Business Day Response: 3 years U8037E
4-Hour Response,
Extended Business Hours: 3 years U8038E
Installation Service H4513E (1 printer),
H3110E (1 network)
Post Warranty Service:
Next Business Day Response: 1 year U8039PE
4-Hour Response,
Extended Business Hours: 1 year: U8040PE
3800 Series
Next Business Day Response: 3 years U8037E
4-Hour Response,
Extended Business Hours: 3 years U8038E
Installation Service H4513E (1 printer),
H3110E (1 network)
Post Warranty Service:
Next Business Day Response: 1 year U8039PE
4-Hour Response,
Extended Business Hours: 1 year: U8075PE
4700 Series
Next Business Day Response: 3 years H3113E
4-Hour Response, Extended Business Hours:
3 years U3795E
Installation Service H2872E (1 network)
5550 Series
Next Business Day Response: 3 years H5549E
4-Hour Response, Extended Business Hours:
3 years H2691E
Installation Service H4515E (1 printer),
H2872E (1 network)
Post Warranty Service:
Next Business Day Response: 1 year H3184PE
4-Hour Response, Extended Business Hours:
1 year U2035PE
9500n • 9500hdn
Next Business Day Response: 3 years U6487E
4-Hour Response,
Extended Business Hours: 3 years U6488E
Installation Service H4513E (1 printer),
H2872E (1 network)
Post Warranty Service:
Next Business Day Response: 1 year U6493PE
4-Hour Response,
Extended Business Hours:
1 year U6494PE
HP Designjet Printers:
30 • 30n
Next Day Exchange: 3 years H7708E
Remote Color Profiling UC217E (1 profile),
UC218E (3 profiles)
Post Warranty Service:
Next Day Exchange: 1 year U3531PE
70 • 110plus • 110plus nr
Next Day Exchange: 3 years U3423E
Installation Service UC743E (1 printer),
UC744E (1 network)
Post Warranty Service:
Next Day Exchange: 1 year U3530PE
HP Designjet Printers (cont):
90 • 90r • 90gp
Next Day Exchange: 3 years U3423E
Remote Color Profiling UC217E (1 profile),
UC218E (3 profiles)
Installation Service UC743E (1 printer),
UC744E (1 network)
Post Warranty Service:
Next Day Exchange: 1 year U3530PE
130 • 130nr • 130gp
Next Day Exchange: 3 years U3423E
Remote Color Profiling UC217E (1 profile),
UC218E (3 profiles)
Post Warranty Service:
Next Day Exchange: 1 year U3530PE
500
Next Business Day Response: 3 years H5652E
Next Business Day Response: 4 years H3642E
Next Business Day Response: 5 years H3643E
Installation Service H7604E (1 printer),
H4518E (1 network)
Post Warranty Service:
Next Business Day Response: 1 year H4610PE
800 • 800ps
Next Business Day Response: 3 years H5729E
Next Business Day Response: 4 years H3639E
Next Business Day Response: 5 years H3640E
4-Hour Response, Extended Business Hours:
3 years H4701E
Remote Color Profiling UC217E (1 profile),
UC218E (3 profiles)
Installation Service H7604E (1 printer),
H4518E (1 network)
Post Warranty Service:
Next Business Day Response: 1 year H4609PE
4-Hour Response, Extended Business Hours:
1 year H5741PE
1050c Plus • 1055cm Plus
Next Business Day Response: 3 years H5655E
Next Business Day Response: 4 years H3628E
Next Business Day Response: 5 years H3629E
4-Hour Response, Standard Business Hours:
3 years H2815E
4-Hour Response, Extended Business Hours:
3 years H2816E
4 years H3636E
5 years H3637E
Remote Color Profiling UC217E (1 profile),
UC218E (3 profiles)
Installation Service H7604E (1 printer),
H4518E (1 network)
Post Warranty Service:
Next Business Day Response: 1 year H4608PE
4-Hour Response, Extended Business Hours:
1 year H5730PE
4000 • 4000ps
Next Business Day Response: 3 years H5655E
4-Hour Response, Standard Business Hours:
3 years H2815E
4-Hour Response, Extended Business Hours:
3 years H2816E
Installation Service H7604E (1 printer),
H4518E (1 network)
Remote Color Profiling UC217E (1 profile),
UC218E (3 profiles)
Post Warranty Service:
Next Business Day Response: 1 year H4608PE
4-Hour Response, Extended Business Hours:
1 year H5730PE
Maintenance Kit Replacement (per event) UA308E
See page 309 for descriptions of contract types.