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A-61579 February 2007 25
TROUBLESHOOTING
As you operate the scanner, there may be problems that need to be corrected by the operator.
This section covers the most common causes of scanner stoppages and how to correct them.
¾Operator Control Panel Messages
There are many different messages that can be displayed on the Message window of
the Operator Control Panel. To find more information on any of these messages refer to
the section entitled, “Message Listing” in the User’s Guide, Chapter 6, Troubleshooting.
If a Call Service message is displayed, the scanner will need to be powered off and on
before you can continue to scan. If the Call Service message is displayed again, the
operator should write down the message code of the Call Service message in the
Operator Log along with what action was being performed when the message was
displayed (powering on/jam recovery/color scanning, etc.). Kodak Service should then
be called.