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Troubleshooting
If a problem arises
Possible cause Corrective action
Ref.
page
The camera does not respond or the monitor does not turn on
n
The power is off.
n
Turn the camera on. P.26
o
The battery is exhausted.
o
Charge the battery. P.17
p
The battery is temporarily unable
to function because of the cold.
p
Warm the battery by putting it
in your pocket for a while.
–
q
There is condensation inside
the camera.
q
Turn the camera off and wait until
it dries before turning it on again.
–
r
The camera turned off
automatically in the shooting
mode.
r
To save battery power, the
camera automatically enters
the sleep mode after about 3
minutes of no activity. Operate
the camera (press the shutter
button or the zoom button).
P.26
s
The camera turned off
automatically in the playback
mode.
s
To save battery power, the
camera automatically enters
the sleep mode. Turn the
camera on again.
P.27
t
The camera is connected to a
computer.
t
The camera will not operate while
it is connected to a computer.
–
The camera does not work properly
n
You used a card that had been
formatted on a computer.
n
This may damage the card or
the images files on the card. It
may also make the recording
time exceptionally long or
prevent playback. Format the
card with the camera.
P.52
No picture is taken when the shutter button is pressed
n
The lens barrier is not fully
open.
n
Open the lens barrier
completely.
P.26
o
The card is full.
o
Erase unwanted pictures or
insert a new card. Before
erasing, transfer all important
images to a computer.
P.22,
118,
189
p
The flash is charging.
p
Wait until the orange lamp
stops blinking.
P.213
q
The image is being written to
the card.
q
Wait until the orange lamp
stops blinking.
P.213
r
The memory gauge is full.
r
Wait until there is room in the
memory gauge.
P.61