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Troubleshooting
Problem Cause Remedy
Shake
Reduction
does not work.
Shake Reduction
function is turned off.
Turn on the Shake Reduction switch.
Shake Reduction
function is not set
Properly.
If a lens for which focal length information
cannot be acquired is used, set the
[Focal Length] on the [
OIS] menu.
Shutter speed is too
low for Shake.
Reduction function
to be effective
when panning or
shooting night
scenes, etc..
Turn off the Shake Reduction function and
use a tripod.
Optical image
stabilization (OIS)
may not work if shots
are taken at a very
short distance.
Move away from the subject, or turn off the
Shake Reduction function and use a tripod.
* In rare cases, the camera may not operate correctly due to static electricity.
This can be remedied by taking the batteries out and putting them back in again.
When the mirror remains in the up position, take the batteries out and put them
back in again. Then, turn the power on. The mirror will retract.
If this procedure is successful and the camera operates correctly, no repairs will
be required.
* Refer to the software instructions for details on connecting the camera to a PC.