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Troubleshooting
Unable to smart zoom. • You cannot use smart zoom while shooting a
movie (MPEG movie).
• The LCD screen is turned off.
• The (IMAGE SIZE) is set to [2272×1704] or
[2272 (3:2)].
—
pTurn on the LCD screen (page 25).
pSet (IMAGE SIZE) to other settings except [2272×1704]
and [2272 (3:2)] (page 20).
The image is too dark. • You are shooting a subject with a light source
behind the subject.
• The brightness of the LCD screen is too low.
• [POWER SAVE] is set to [ON].
pAdjust the exposure (page 43).
pAdjust the brightness of the LCD screen (pages 40, 99).
pSet [POWER SAVE] to [OFF] (pages 40, 99).
The image is too bright. • You are shooting a spot lighted subject in a dark
location such as on a stage.
• The LCD screen is too bright.
pAdjust the exposure (page 43).
pAdjust the brightness of the LCD screen (pages 40, 99).
The image is
monochrome (black and
white).
• [PFX] (P. EFFECT) is set to [B&W]. pCancel the B&W mode (page 51).
Vertical streaks appear
when you are shooting a
very bright subject.
• The smear phenomenon is occurring. pThis is not a malfunction.
You cannot shoot images. • No “Memory Stick” is inserted.
• The capacity of the “Memory Stick” is
insufficient.
• The write-protect switch on the “Memory Stick”
is set to the LOCK position.
• You cannot shoot while the flash is charging.
• The MODE dial is not set to
, P, or SCN
when you want to shoot a still image.
• The MODE dial is not set to
when you want
to shoot a movie.
pInsert a “Memory Stick” (page 16).
pDelete the images saved in the “Memory Stick,” or format it.
pChange the “Memory Stick.”
pSet the write-protect switch to the recording position
(page 101).
—
pSet the MODE dial to , P
, or SCN (pages 18, 27).
pSet the MODE dial to (page 62).
Symptom Cause Solution