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Troubleshooting
Self-diagnosis display
Your camera has a self-diagnosis display.
This function displays the condition of the
camera on the LCD screen using a
combination of a letter and four numerical
digits. If this occurs, check the following
code chart and take the corresponding
countermeasure. The last two digits
(indicated by ss)will differ depending on
the state of the camera.
C:32:ss
Self-diagnosis display
If your camera is not still functioning well
after trying the countermeasure a couple of
times, contact your Sony dealer or local
autholized Sony service facility and inform
them of the 5-digit code.
Code Cause Countermeasure
C:32: ss There is trouble with your
camera’s hardware, or with the
lens.
• Turn the power off and on again
(page 12).
C:13: ss The camera cannot read or write
data on the “Memory Stick.”
• Re-insert the “Memory Stick” several
times.
An unformatted “Memory Stick”
is inserted.
• Format the “Memory Stick” (page39).
The inserted “Memory Stick”
cannot be used with your camera,
or the data is damaged.
• Insert a new “Memory Stick” (page 16).
E:61: ss
E:91: ss
E:92: ss
A camera malfunction that you
cannot reverse has occurred.
• Press the RESET button (page 81) located
inside the battery/“Memory Stick” cover,
then turn the power on again.