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C:21:00
Self-diagnosis display
Your camcorder has a self-diagnosis display
function.
This function displays the current condition of
your camcorder as a 5-digit code (a
combination of a letter and figures) on the
LCD screen, display window, or in the
viewfinder. If a 5-digit code is displayed, check
the following code chart. The last two digits
(indicated by ss) will differ depending on
the state of your camcorder.
On the LCD screen or in the
viewfinder, on the display
window
Self-diagnosis display
•C:ss:ss
You can service your camcorder
yourself.
•E:ss:ss
Contact your Sony dealer or
nearest local authorized Sony
service facility.
Five-digit display
C:04:ss
C:21:ss
C:22:ss
C:31:ss
C:32:ss
E:61:ss
E:62:ss
If you are unable to rectify the problem even if you try corrective actions a few times,
contact your Sony dealer or nearest local authorized Sony service facility.
Cause and/or Corrective Actions
•You are using a battery pack that is not an “InfoLITHIUM” battery pack.
c Use an “InfoLITHIUM” battery pack. (p. 12)
•Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at least one hour to
acclimatize. (p. 156)
•The video heads are dirty.
c Clean the heads using the Sony DVM12CL cleaning cassette
(optional). (p. 157)
•A malfunction other than the above.
c Remove the cassette and insert it again, then operate your camcorder.
c Disconnect the power cord of the AC Adaptor or remove the battery
pack. After reconnecting the power source, operate your camcorder.
•A malfunction that you cannot service has occurred.
c Contact your Sony dealer and inform them of the 5-digit code.
(example: E:61:10)