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5-digit display Cause and/or Corrective Action
• You are using a battery pack that is not an
“InfoLITHIUM” battery pack.
c Use an “InfoLITHIUM” battery pack (p. 21, 242).
• Moisture condensation has occurred.
c Eject the cassette and leave your camcorder for at least
one hour to acclimatize (p. 247).
• The video heads are dirty.
c Clean the heads using the Sony V8-25CLD cleaning
cassette (optional) (p. 248).
• A malfunction other than the above that you can service
has occurred.
c Eject the cassette and insert it again, then operate your
camcorder.
c Disconnect the power cord of the AC Adaptor or
remove the battery pack. After reconnecting the power
source, operate your camcorder.
• A malfunction that you cannot service has occurred.
c Contact your Sony dealer or local authorized Sony
service facility and inform them of the 5-digit code.
(e.g. E:61:10)
If you are unable to rectify the problem even if you try corrective actions several times,
contact your Sony dealer or local authorized Sony service facility.
Your camcorder has a self-diagnosis display
function.
This function displays the current state of your
camcorder as a 5-digit code (a combination of a
letter and numbers) on the screen.
If a 5-digit code is displayed, check the following
list of codes. The last two digits (indicated by ss)
differ depending on the state of your camcorder.
LCD screen or viewfinder
C:04:ss
C:21:ss
C:22:ss
C:31:ss
C:32:ss
E:20:ss
E:61:ss
E:62:ss
Self-diagnosis display
C:21:00
Self-diagnosis display
•C:ss:ss
You can service your camcorder
yourself.
•E:ss:ss
Contact your Sony dealer or local
authorized Sony service facility.