Filter
Top Products
11 Frequently Asked Questions
Technical support
280
Technical support
If, after reviewing the sources listed at the beginning of this appendix, you cannot
solve your problem, contact us at http://www.acer.com/
.
Before requesting support, please experiment a bit to reproduce and isolate the
problem. When you do contact support, please be ready to provide the following
information:
• The name and version of the operating system you are using
• The actual error message or state you are experiencing
• The steps you take to reproduce the problem
• The version of the Acer handheld you are using and available memory
• The product ID of your Acer handheld (the 12-digit number indicated on your
handheld’s rear panel)
Finding version and memory information
1 In Applications Launcher, tap the Menu icon to display the menu bar.
2 Tap App, then select Info.
3 Tap Version to see version numbers, and tap Size to see the amount of free
memory in kilobytes.
NOTE: Thousands of third-party add-on applications have been written for the Palm OS
handhelds. Unfortunately, we are not able to support such a large number of third-party
applications. If you are having a problem with a third-party application, please contact the
developer or publisher or that software