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52 Troubleshooting
Troubleshooting
This section describes troubleshooting tips for problems you may encounter when using the printer.
z “Cannot Install the Printer Driver” on page 53
z “Cannot Connect to Computer Properly” on page 54
z “Print Results Not Satisfactory” on page 55
z “Printer Does Not Start” on page 59
z “Printer Moves But Ink Is Not Ejected” on page 60
z “Paper Does Not Feed Properly” on page 61
z “Paper Does Not Feed from the Paper Source Specified in the Printer Driver” on page 61
z “Paper Jams” on page 62
z “ALARM Lamp Flashes Orange” on page 64
z “Error Message Appears on the Computer Screen” on page 66
z “Error Message Appears on a PictBridge Compliant Device” on page 68
If an Error Occurs When the Printer Is Connected to a Computer
When an error occurs in printing such as the printer is out of paper or paper is jammed, a
troubleshooting message is displayed automatically. Take the appropriate action described in the
message.
The message may vary depending on the version of your Windows operating system.
Note
This section mainly describes the methods of printer operation for troubleshooting. To handle problems
using your computer, refer to “Troubleshooting” in the User’s Guide on-screen manual. For details on how
to view the on-screen manuals, see “Reading the On-screen Manuals” on page 71.