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43Troubleshooting
Troubleshooting
This section describes troubleshooting tips for problems you may encounter when using the printer.
z “Cannot Install the Printer Driver” on page 44
z “The USB Connection Does Not Work Properly” on page 45
z “Print Results Not Satisfactory” on page 46
z “Printer Does Not Start” on page 50
z “Paper Does Not Feed Properly” on page 51
z “Paper Jams” on page 52
z “Alarm Lamp Flashes Orange” on page 53
z “Message Appears on the Computer Screen” on page 55
If an Error Occurs When the Printer Is Connected to a Computer
When an error occurs in printing such as the printer is out of paper or paper is jammed, a
troubleshooting message is displayed automatically. Take the appropriate action described in the
message.
The message may vary depending on the version of your operating system.
Note
This section mainly describes the methods of printer operation for troubleshooting. To handle problems
using your computer, refer to “Troubleshooting” in the User’s Guide on-screen manual. For details on how
to view the on-screen manuals, see “Reading the On-screen Manuals” on page 58.