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45Troubleshooting
The USB Connection Does Not Work Properly
The Printer Is Not Recognized Properly
The Printer Is Not Recognized Properly
Cause Action
USB hub is used. Connect the printer directly to the computer’s USB port without going through
the hub.
USB driver is not installed correctly. The computer does not recognize the printer properly. Reinstall the USB driver
using the latest version of the driver.
Cause Action
USB hub is used. Connect the printer directly to the computer’s USB port without going through
the hub.