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54 Troubleshooting
Power Lamp Flashes Green and Alarm Lamp Flashes Orange
Alternately
Disconnect the printer cable from the printer, turn the printer off, and then unplug the printer from
the power supply. Plug the printer back in and turn the printer back on after leaving it for one
minute or more.
If the problem is not resolved, contact your Canon Service representative.
Fifteen Flashes: The FINE Cartridge
cannot be recognized.
Possible causes are as follows:
z The FINE Cartridge may not be installed properly.
z The FINE Cartridge may not be compatible with this printer.
Install the appropriate FINE Cartridge. If lines are misaligned or the resulting
output is not satisfactory, carry out the Print Head Alignment.
Sixteen Flashes: Ink level cannot be
detected.
Ink may have run out.
The function for detecting the remaining ink level will be disabled since the ink
level cannot be correctly detected.
If you want to continue printing without this function, press the RESUME/
CANCEL button for at least 5 seconds.
Canon recommends to use new genuine Canon cartridges in order to obtain
optimum qualities.
Please be advised that Canon shall not be liable for any malfunction or trouble
caused by continuation of printing under the ink out condition.
Cause Action