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Solving Problems 95
Quality Problems
You see banding (light lines).
■ Clean the print head; see page 77 for
instructions.
■ Select a higher print quality and turn off
High Speed mode; see page 23 (Windows)
or page 31 (Macintosh).
■ Select the correct Type or Media Type
setting for your paper; see page 34.
■ Make sure the printable side of the paper is face up; it’s usually whiter or shinier.
■ The ink cartridges may need replacing; see page 80.
■ Align the print head as described on page 85.
Your print is blurry or smeared.
■ Make sure your paper isn’t damp, curled, or
loaded face down (load new paper face up).
■ Use a support sheet with special paper, or
try loading your paper one sheet at a time.
■ Make sure your paper meets the
specifications listed in the on-screen
Reference Guide.
■ Use Epson papers for proper saturation and absorption of Epson inks. If you use a
paper not listed as a Type or Media Type setting in your printer software, you
may see smears, roller marks, misting, or other problems in your printouts.
■ Align the print head as described on page 85.
■ Select the Thick paper and envelopes checkbox in your printer software. Access
the setting from the printer settings window as follows:
Windows: Click Maintenance and select Printer and Option Information.
Mac OS X: Select
Extension Setting from the pull-down menu.
Mac OS 8.6 to 9.x: Click
Custom, then click Advanced.