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Appendix
Chapter 8 Troubleshooting
Glossary
Introduction
Index
Contents
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126
How to Load
Documents
Configuring the
Scan Settings
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Troubleshooting
When an error occurs, the LED indicator lights in orange. The
Function Number Display alternates between either "J" or "U"
and an "error number" for temporary errors, and either "E",
"F", "C", "H", "A" or "U" and an "alarm number" for device
errors. Temporary errors can be recovered by the operator,
whereas device errors require a service engineer to perform
recovery. The indication will return to "1" (ready) if the [Scan/
Stop] or [Send to] button is pressed. Note that in case of a
paper jam, the indication will be cleared automatically after a
certain amount of time if no document is loaded.
If the Error Recovery Guide is installed in your computer, the
Error Recovery Guide window appears when the Windows
operating system is started up. When an error or a malfunction
occurs, the Error Recovery Guide window displays related
information such as the name of the error and the error code
(number).
Write down the information shown in the dialog box and click
the [More Info] button to check for troubleshooting methods.
8.2 Error Indications on Operator Panel
Check
Function
Send to
Scan
/Stop
Power
[Send to] button
[Scan/Stop] button
Function Number Display
LED indicator
The Error Recovery Guide is included in the Setup DVD-ROM.
For details about installation, refer to "Installing the Software"
in Getting Started.