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Appendix
Chapter 8 Troubleshooting
Glossary
Introduction
Index
Contents
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146
How to Load
Documents
Configuring the
Scan Settings
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Troubleshooting
The Carrier Sheet is not fed smoothly. / Paper
jams occur.
Did you scan just the Carrier Sheet continuously?
Yes
Feed about 50 sheets of PPC paper (recycled paper) before scanning with the
Carrier Sheet. The PPC paper can either be blank or printed.
No
Is the Carrier Sheet clean?
No
Perform one of the following.
z Clean the Carrier Sheet.
For details about cleaning, refer to "Chapter 6 Daily Care" (page 108).
z Replace the Carrier Sheet.
For information on purchasing the Carrier Sheet, refer to "A.4 Scanner Options"
(page 196).
Yes
Did you start the scan after loading the Carrier Sheet in the
ADF paper chute?
No
Start the scan after loading the Carrier Sheet in the ADF paper chute.
For details about loading the Carrier Sheet, refer to "Documents Larger than A4/
Letter Size" (page 70) or "Scanning Photographs and Clippings" (page 73).
Yes
Are the glass and rollers inside the ADF clean?
No
Perform cleaning.
For details, refer to "Chapter 6 Daily Care" (page 108).
Yes
Are the consumables (*1) worn out?
Yes
Check the consumable counters and replace them if necessary.
For details, refer to "Chapter 7 Replacing the Consumables" (page 117).
No
Is there any foreign matter inside the ADF?
Yes
Remove the foreign matter and clean the ADF.
For details, refer to "Chapter 6 Daily Care" (page 108).
No