Filter
Top Products
Store the printer and print cartridge..........................................................................................63
Store the printer..................................................................................................................63
Store the print cartridge......................................................................................................64
7 Troubleshooting
Software installation issues......................................................................................................65
The installation failed..........................................................................................................65
The Found New Hardware Wizard appears when I connect the printer to a Windows
computer.............................................................................................................................66
The printer does not appear in Printers and Faxes (Windows only)...................................67
The installation did not start automatically..........................................................................67
Printing and hardware issues...................................................................................................69
The printer is plugged in, but it will not turn on...................................................................69
The printout did not appear................................................................................................71
The computer and printer lost communication...................................................................71
The printer would not print when it was connected to the computer with a USB cable
through another USB device..............................................................................................72
An Unknown device message appeared (Windows only)..................................................72
The document or photo did not print using the selected default print settings...................73
The printer did not print borderless photos.........................................................................74
Could not save photos from the computer to the memory card..........................................74
A blank page came out of the printer..................................................................................75
Parts of the printed document are missing or are in the wrong place................................75
Print quality is poor.............................................................................................................75
Bluetooth printing problems......................................................................................................76
My Bluetooth device cannot find the printer.......................................................................76
Device messages.....................................................................................................................79
8 Shop for ink supplies.............................................................................................................83
9 HP support and warranty
Check the HP support Web site first.........................................................................................85
HP support by phone................................................................................................................85
Phone support period.........................................................................................................85
Placing a call.......................................................................................................................86
After the phone support period...........................................................................................86
Additional warranty options......................................................................................................86
10 Specifications
System requirements................................................................................................................87
Printer specifications................................................................................................................87
11 Regulatory and environmental information
Regulatory notices....................................................................................................................89
FCC statement....................................................................................................................90
LED indicator statement.....................................................................................................90
Contents
3
Contents