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Chapter 7: Troubleshooting and Support 111
Chapter 7:
Troubleshooting and
Support
This chapter contains information on the following topics:
z Resetting the camera (page 112)
z Using the camera without installing the HP Image Zone
software (page 113)
z Possible problems, causes, and solutions (page 119)
z Error messages on the camera (page 130)
z Error messages on the computer (page 140)
z Self-diagnostic tests on the camera (page 143)
z How to get assistance from HP (page 143)
NOTE For more information about solutions to problems
mentioned here, as well as any other issues you might
have with you camera or the HP Image Zone software, see
the HP Customer Support website: www.hp.com/support