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138 HP Photosmart R507/R607 User’s Manual
Incorrect or
missing print
cartridge
The printer
cartridge is the
incorrect model
or is missing.
Install a new printer
cartridge, turn the printer
off, then turn it back on.
Printer has a
paper jam
or
The print carriage
has stalled
There is a paper
jam or the
printer carriage
has stalled.
Turn off the printer.
Completely clear the paper
jam, then turn the printer
back on.
Printer is out of
paper
The printer is out
of paper.
Load paper into the printer,
and then press the OK or
Continue button on the
printer.
Selected print size
is larger than
selected paper
size.
Print size is too
large for the
paper size.
Press Menu/OK on the
camera to return to the
Print Setup screen and
select a print size that
matches the paper size. Or
select a larger paper size
and load larger paper into
the printer.
Selected paper
size is too big for
printer.
Selected paper
size is larger
than the
maximum size
supported in the
printer.
Press Menu/OK on the
camera to return to the
Print Setup screen and
select a paper size that fits
the printer.
Message Possible cause Solution