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Chapter 7: Troubleshooting and Support 129
The camera
gets warm (or
even hot) to
the touch.
You are using
the HP AC
power adapter
to power the
camera or to
charge the
battery in the
camera, or you
have been
using the
camera for a
prolonged
period of time
(15 minutes or
longer).
This is normal. However, if
anything seems out of the
ordinary, turn off the camera,
unplug the camera from the
HP AC power adapter, and allow
the camera to cool. Then examine
the camera and the battery for
signs of possible damage.
I cannot
unload
images from
the camera to
my computer.
The HP Image
Zone software
is not installed
on the
computer.
Either install the HP Image Zone
software (see Installing the
Software on page 19), or see
Using Your Camera without
Installing the HP Image Zone
Software on page 113.
The computer is
configured such
that it is unable
to unload the
images.
Set your camera to Disk Drive
mode (see Configuring the
Camera as a Disk Drive on
page 117).
I am having a
problem
installing or
using the HP
Image Zone
software.
Refer to the HP Customer Support
website: www.hp.com/support
Problem Possible cause Solution