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Chapter 7: Troubleshooting and Support 121
I have to
recharge the
lithium ion
battery
frequently
(continued).
The lithium ion
battery has
drained on its
own because it
has not been
used lately.
A lithium ion battery discharges
on its own when not in use and
when not installed in the camera.
So, if you have not used it in two
months or more, it may benefit
from being charged (see
Appendix A: Managing Batteries
on page 151).
The lithium
ion battery
will not
charge.
Battery is
already
charged.
Battery charging will not start if
the battery was recently charged.
Try charging it again after it has
drained awhile.
The wrong AC
power adapter
is being used.
Use only the HP AC power
adapter approved for use with
this camera (see
Appendix B:
Purchasing Camera Accessories
on page 161).
Battery voltage
is too low for
charging to
start.
The camera will not attempt to
charge a battery that may be
damaged or over-discharged.
Remove the battery from the
camera and charge it in the HP
Quick Recharger for R-series
cameras or the spare battery
charging bay of the dock (both
purchased separately), then try it
in the camera again. If this does
not work, it is likely that the
battery is bad. Purchase a new
lithium ion battery and try again.
(See
Appendix B: Purchasing
Camera Accessories on
page 161)
Problem Possible cause Solution