Filter
Top Products
hp photosmart 7700 series
chapter 6
46
printing problems
Before contacting HP support, read this section for troubleshooting tips or go to
the online support services at www.hp.com/support.
Note: HP recommends using a USB cable of less than 10 feet (3 meters) in
length to minimize injected noise due to potential high magnetic fields.
The On/Attention light is
blinking amber.
An unrecoverable error has
occurred.
Turn off the printer. Unplug the
printer’s power cord, wait one
minute, then plug it in again.
Turn on the printer. If this does
not work, go to www.hp.com/
support or contact HP support.
Problem Possible cause Solution
Problem Possible cause Solution
The printer does not generate
borderless photo output.
You need to select the
appropriate paper size.
For instructions on setting the
paper size for borderless
photos, see set borderless
printing on page 17 and print
from your computer on
page 37.
Printing is very slow. Your computer may have less
than the recommended system
requirements.
Check the amount of RAM
(system memory) and the
processor speed of your
computer. For information on
the system requirements, see
the HP Photosmart Printer Help.
Too many software programs
may be running at the same
time.
Close all unnecessary software
programs.
You may have Extend Colors
turned on.
Turn off the option by using the
printer’s M
ENU button. For
more information, see the HP
Photosmart Printer Help.
You may be using outdated
printer software.
Update the version of the
printer software you are using.
For more information, see the
HP Photosmart Printer Help.
You may have chosen
Maximum dpi (Windows) or
High Resolution (Macintosh).
See the Troubleshooting
section of the HP Photosmart
Printer Help for instructions on
how to deselect Maximum dpi
(Windows) or High Resolution
(Macintosh).