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Troubleshooting
Pictures are not
sharp.
Focus signal is
blinking.
Subject is too close.
Make sure the subject is within the
focus range of the lens.
A special situation is
preventing the autofocus
system from
focusing (p. 29)
Use the focus-lock function to
focus on an object at the same
distance as the subject (p. 30) or
use manual focus (p. 52).
Pictures are
taken indoors or
in low-light
situations without
flash.
Slow shutter speeds result in
blurred images when the
camera is hand-held.
Use Anti-shake or a tripod, change
the camera sensitivity to a higher
setting (p. 51), or use the flash (p.
31).
While using
flash, the
pictures are too
dark.
The subject is beyond the
flash range (p. 51).
Move closer to the subject or
change the camera sensitivity to a
higher setting (p. 51).
Problem Symptom Cause Solution
Problem
Symptom
Cause Solution
The camera will
not work.
Nothing
displayed on
monitor.
The batteries are dead.
The AC adapter is not
connected properly.
Recharge battery (p. 21).
Check that the adapter is
connected to the camera and a
live electrical outlet (p. 114).
The section covers minor problems with basic camera operation. For major problems or damage to
the camera or charger, or if a problem continues to reoccur frequently, contact a Konica Minolta
service facility.
“Err” displayed
on the monitor.
The camera is hot or it has
been left in a very hot
environment.
Turn off the camera and allow it to
cool. If “Err” is still displayed on
the camera after it cools, remove
and replace the battery or power
cord.
Shutter will not
release.
“0000” is
displayed on the
frame counter.
Memory card is full and
unable to store an image at
the image-quality or image-
size setting on the camera.
Insert a new memory card (p. 24),
delete some images (p. 36), or
change the image-quality or
image-size setting (p. 64).
TROUBLESHOOTING
Lens hood
mounted when
using flash.
The lens hood blocks the
light from the built-in flash.
Always remove the lens hood
when using the built-in flash. Also
see the lens shadowing section on
page 115.
A shadow
appears on the
bottom of the
image.
“----” is
displayed on the
frame counter.
No memory card in the
camera.
Insert a memory card (p. 24).
Display mode set to off.
Change the display mode to full or
basic (p. 33).
Focus signal
blinks.
AF/Shutter release priority in
the custom menu is set to
AF
See page 94 for more on this
custom function.