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Troubleshooting
If you set up your printer on a wireless network, make sure:
• The wireless network is working properly.
• The computer and printer are both connected to the same wireless network.
• The printer is within the range of the wireless network. The effective range for optimal performance is generally
100–150 feet.
• The printer is located away from other electronic devices that may interfere with the wireless signal.
• The power supply is connected to the printer, and is lit.
• The Wi-Fi indicator light is green.
• The printer driver is installed on the computer from which you are performing a task.
• The correct printer port is selected.
Setup Troubleshooting
Power button is not lit
These are possible solutions. Try one or more of the following:
Press power button
Make sure the printer is on by pressing .
Disconnect and reconnect the power cord
1 Disconnect the power cord from the wall outlet, and then from the printer.
2 Plug the cord all the way into the power supply on the printer.
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3 Plug the cord into an electrical outlet that other electrical devices have been using.
4 If the light is not on, press .
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