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White lines appear in graphics or solid black areas ...................................................................................88
Checking the printer status.........................................................................................................................89
Checking printer readiness.........................................................................................................................89
Checking the Spool Settings for banner printing ........................................................................................90
Resolving font problems.............................................................................................................................90
Printer is busy printing another job.............................................................................................................91
Ready or Busy Printing is listed as the status ............................................................................................91
Printing a test page.....................................................................................................................................91
Test page does not print.............................................................................................................................92
Cable is not connected, is loose, or is damaged........................................................................................92
Printer is plugged in but does not print.......................................................................................................93
Printer is trying to print to File.....................................................................................................................93
Printer cannot communicate with computers over peer-to-peer network ...................................................93
Printer is not able to communicate with the computer................................................................................95
Wrong printer is attached ...........................................................................................................................95
Printer is out of paper .................................................................................................................................95
Updating the printer software .....................................................................................................................95
Bidirectional communication is not established..........................................................................................95
Experiencing poor quality or incorrect output .............................................................................................96
Cannot print from a memory card or flash drive .........................................................................................96
Cannot print from digital camera using PictBridge .....................................................................................96
Partial photo prints when using a PictBridge-enabled digital camera.........................................................97
Jams and misfeeds troubleshooting..................................................................................................97
Paper jam in the printer ..............................................................................................................................97
Paper jam in the paper support ..................................................................................................................97
Paper jam in the duplex unit.......................................................................................................................98
Paper or specialty media misfeeds.............................................................................................................99
Printer does not feed paper, envelopes, or specialty media.......................................................................99
Banner paper jams ...................................................................................................................................100
Paper continues to jam.............................................................................................................................100
Duplex unit does not operate correctly.....................................................................................................101
Cartridge carrier jam.................................................................................................................................101
Memory card troubleshooting..........................................................................................................102
Memory card cannot be inserted..............................................................................................................102
Nothing happens when memory card is inserted .....................................................................................102
Photos do not transfer from a memory card across a wireless network...................................................103
Error messages on the computer screen........................................................................................104
Clearing error messages ..........................................................................................................................104
Left/Right Cartridge Missing .....................................................................................................................104
Communication not available ...................................................................................................................104
General Printing Problem .........................................................................................................................105
Ink Low .....................................................................................................................................................105
Out of Memory..........................................................................................................................................105
Out of Paper .............................................................................................................................................105
Fixing a printing failure .............................................................................................................................105
Print File Error ..........................................................................................................................................106
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