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• No paper on ADF paper chute or Hopper. (DS32003)
Cause: Although ADF was selected as the paper feeding method, no paper is
found on ADF paper chute or Hopper.
R
esolution: Select another paper feeding method or set the document on ADF
paper chute or Hopper.
• The ADF is open, or No paper on ADF paper chute or Hopper. (DS32007)
Cause: The ADF cover is open, or there is no paper on ADF paper chute or
Hopper.
R
esolution: Close the ADF cover, or load paper.
• Insufficient buffer memory size of scanner device for current scanning parameters. Please
reduce the scanning area or the resolution, or install additional memory in the scanner.
(DS00008)
Cause: A memory option has not been installed in the image scanner.
Otherwise, a large area or resolution that is not supported by the
image scanner has been specified.
The memory inside the scanner may be insufficient due to the
excessive data size of the scanning image.
R
esolution: Reduce the scanning area or resolution. Otherwise, install the memory
option. Refer to the Operator’s guide of the image scanner for more
information.
In color scanning, try to increase the data compression ratio.
• The current parameter(s) is (are) not allowed. Please use (an)other parameter(s) and try
scanning again.(DS00003)
Cause: An incorrect value has been specified for the image scanner. The
problem may be due to an illegal combination with the specification
value from the application.
R
esolution: Change the specification values. Then, try scanning again.
• Irregular status is detected in scanner.
(DS42001,DS42022,DS42023,DS42026,DS42028,DS42029,DS42031～4203146,DS42051
～42056)
Cause: A scanner fault such as a blown fuse or foreign matter in the scanning
section has occurred.
R
esolution:
・ Restart the scanner.
・ Confirm the cable connection.
・ Clean inside of the scanner.
If the error persists, contact the retail store where the image scanner
was purchased or the nearest maintenance and service center.