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173
Troubleshooting
Technical Notes
Pictures are blurred • Use flash.
• Use anti-shake mode.
•Use A.
• Use tripod and self-timer.
32
49
104
34
Bright specks appear in pictures
taken with flash
Flash is reflecting off particles in air. Turn
flash off.
33
Flash does not fire Flash is off. Note that flash turns off
automatically in T modes other than
[Time-lapse movieA] and [Stop-motion
movie], some scene modes, when [Con-
tinuous] or [Multi-shot 16] is selected for
[Continuous], or when option other than
[Off] is selected for [BSS].
32,
37,
70,
102,
104
Optical zoom cannot be used Optical zoom cannot be used while
recording movies.
70
Digital zoom cannot be used Digital zoom is not available in assist
modes, or when [Multi-shot 16] is
selected for [Continuous].
37,
102
[Image mode] not available [Image mode] cannot be adjusted when
[Multi-shot 16] is selected for [Continu-
ous].
102
No sound when shutter is
released
• [Off] is selected for [Sound settings] >
[Shutter sound] in setup menu.
• P or T mode is selected, option
other than [Single] is selected for
[Continuous], or option other than
[Off] is selected for [BSS].
123
41, 70,
102,
104
AF-assist illuminator does not
light
• [Off] is selected for AF assist option in
camera setup menu.
• AF-assist illuminator turns off auto-
matically in some modes.
123
37
Pictures appear smeared Lens is dirty. Clean lens. 164
Colors are unnatural White balance does not match light
source.
99
Randomly spaced bright pixels
(“noise”) appear in image
Shutter speed too slow. Noise can be
reduced by:
• Using flash
• Fixing the sensitivity
•
Choosing scene mode with noise reduction
32
105
39-47
Problem Cause/Solution c