Panasonic PV-DV20 Camcorder User Manual


 
76
For assistance, please call : 1-800-211-PANA(7262) or
send e -mail to : consumerproducts@panasonic.com
Limited Warranty
Limited Warranty
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation
of America, One Panasonic Way
Secaucus, New Jersey 07094
Panasonic Sales Company,
Division of Matsushita Electric of Puerto Rico, Inc.
AVE. 65 de Infantería, Km. 9.5 San Gabriel
Industrial Park Carolina, Puerto Rico 00985
PANASONIC Video Products
Limited Warranty
Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the
Warrantor”) will repair this product with new or refurbished parts, free of charge, in the USA or Puerto Rico, in
the event of a defect in materials or workmanship as follows (all time periods commence from the date of the
original purchase):
Batteries (if included) - New rechargeable batteries in exchange for defective rechargeable batteries for ten
(10) days. Non-rechargeable batteries are not warranted.
Tape (if included) - New video cassette tape in exchange for a defective video cassette tape for five (5) days.
In-home, carry-in or mail-in service, as applicable, in the USA can be obtained during the warranty period by
contacting a Panasonic Services Company (PASC) Factory Servicenter listed in the Service Directory. Or
call toll free contact number listed above, to locate an authorized PASC Servicenter. Carry-in or mail-in
service in Puerto Rico can be obtained during the warranty period by calling the Panasonic Sales Company
telephone number listed in the Servicenter Directory.
This warranty is extended only to the original purchaser. A purchase receipt or other proof of the date of the
original purchase is requires before warranty service is rendered.
This warranty only covers failures due to defects in materials and workmanship which occur during normal
use and does not cover normal maintenance, including, but not limited to, video and audio head cleaning.
The warranty does not cover damage which occurs in shipment, or failures which are caused by products
not supplied by the warrantor, or failures which result from accident, misuse, abuse, neglect, mishandling,
misapplication, alteration, modification, faulty installation, set-up adjustments, improper antenna, inadequate
signal pickup, maladjustment of consumer controls, improper operation, power line surge, improper voltage
supply, lightning damage, commercial use such as hotel, office, restaurant, or other business or rental use
of the product, or service by anyone other than a PASC Factory Servicenter or a PASC authorized
Servicenter, or damage that is attributable to acts of God.
LIMITS AND EXCLUSIONS
There are no express warranties except as listed above.
THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
(INCLUDING, WITHOUT LIMITATION, DAMAGE TO RECORDING MEDIA) RESULTING FROM THE
USE OF THIS PRODUCTS, OR ARISING OUT OF ANY BREACH OF THE WARRANTY. ALL EXPRESS
AND IMPLIED
WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH
ABOVE. Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or
limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to
state.
If a problem with this product develops during or after the warranty period, you may contact your dealer or
Servicenter. If the problem is not handled to your satisfaction, then write to the Consumer Affairs
Department at the Panasonic Consumer Electronics Company address above.
SERVICE CALLS WHICH DO NOT INVOLVE DEFECTIVE MATERIALS OR WORKMANSHIP AS
DETERMINED BY THE WARRANTOR, IN ITS SOLE DISCRETION, ARE NOT COVERED. COSTS OF
SUCH SERVICE CALLS ARE THE RESPONSIBILITY OF THE PURCHASER.
warvid 8/8/2000
PRODUCT
CAMCORDER
VCR
A/V MIXER
MONITOR-
VCR
Combination
LABOR
NINETY (90) DAYS
NINETY (90) DAYS
NINETY (90) DAYS
NINETY (90) DAYS
NINETY (90) DAYS
CRT - NINETY (90) DAYS
PARTS
ONE (1) YEAR, EXCEPT
CCD IMAGE SENSOR
CCD IMAGE SENSOR
-
SIX (6) MONTHS
ONE (1) YEAR
ONE (1) YEAR
ONE (1) YEAR, EXCEPT CRT
CRT
-
TWO (2) YEARS
CONTACT NUMBER
1-800-211-PANA(7262)
1-800-211-PANA(7262)
1-800-211-PANA(7262)
1-800-211-PANA(7262)
SERVICE
Carry-In or Mail In
Carry-In or Mail In
Carry-In or Mail In
Carry-In: 21” CRT
and Smaller
In-home or carry-in:
22” CRT and Larger
201_401.76-80.p65 01/01/18, 17:0976