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• Are you accessing the wrong IP address?
Check the connection as follows:
With the Windows command prompt,
> ping "IP address of the camera"
When the WV-NS954 (WV-NW964) replies, the cam-
era is functioning normally.
If not, proceed either of the following.
• Restart the camera and change the IP address by
using the Panasonic IP setup software within 20
minutes after the restart.
• Restart the camera with use of the DIP switch.
The camera will be initialized and the IP address
will return to the default setting "192.168.0.10".
After the camera is initialized, access the camera
and set the IP address again. (When the camera
is initialized, all the settings of the camera previ-
ously configured on the setup menus will be initial-
ized.)
• Is the LAN cable (category 5) firmly connected to the
network connector of the camera?
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Installation
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Installation
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• Are the set IP addresses valid?
• Is the link LED beside the SD card slot for NS954 or
in the main unit for NW964 lit?
When it is not lit, connection to a LAN may not be
established or a network may be not working correct-
ly. Check if the cables have any contact failure or if
the wiring is correct or not.
• Is the power of the camera on?
Check if the power of the camera is turned on.
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Installation
Guide
Troubleshooting
Before asking for repairs, check the symptoms on the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution or if the problem is not
described below.
Reference
pages
Cause/solution
Symptom
Cannot access from the
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Installation
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