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• This may occur due to the display adapter and driver
combination.
When this has occurred, first update the driver of the
display adapter to the latest version.
If updating the driver does not solve the problem,
adjust the hardware acceleration as follows.
The following are descriptions for when Microsoft XP
Professional SP2 is installed on the PC in use.
(1) Right-click on the desktop and select "Properties"
from the displayed pop-up menu.
(2) Select "Settings" from "Display Properties", and
then click the [Advanced] button.
(3) Click the [Troubleshoot] tab and disable the
DirectDraw acceleration by adjusting the level of
"Hardware acceleration".
• When the DirectDraw acceleration is disabled by
adjusting the level of "Hardware acceleration", no
frame border will be displayed to indicate the selected
area.
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When displaying MPEG-4
images on two or more
browser windows, images
from two or more cameras
are displayed in sequence
on a single browser window.
Reference
pages
Cause/solution
Symptom
When MPEG-4 image is
being displayed, no frame
border is displayed to indi-
cate the selected area.