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C:21:00
Self-diagnosis display
Five-digit display Cause and/or Corrective Actions
• You are using a battery pack that is not an
“InfoLITHIUM” battery pack.
c Use an “InfoLITHIUM” battery pack (p. 20, 196).
• Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at
least one hour to acclimatize (p. 201).
• The video heads are dirty.
c Clean the heads using the cleaning cassette (optional)
(p. 202).
• A malfunction other than the above that you can service
has occurred.*
c Remove the cassette and insert it again, then operate
your camcorder.
c Disconnect the power cord of the AC adaptor or remove
the battery pack. After reconnecting the power source,
operate your camcorder.
• A malfunction that you cannot service has occurred.
c Contact your Sony dealer or local authorized Sony
service facility and inform them of the 5-digit code.
(example: E:61:10)
If you are unable to rectify the problem even if you try corrective actions a few times,
contact your Sony dealer or local authorized Sony service facility.
* Do not perform this operation if moisture starts to condense (p. 201).
Your camcorder has a self-diagnosis display
function.
This function displays the current condition of
your camcorder as a five-digit code (a combination
of a letter and figures) on the screen. If a five-digit
code is displayed, check the following code chart.
The last two digits (indicated by ss) will differ
depending on the state of your camcorder.
C:21:ss
LCD screen or Viewfinder
Self-diagnosis display
•C:ss:ss
You can service your camcorder
yourself.
•E:ss:ss
Contact your Sony dealer or local
authorized Sony facility.
E:20:ss
E:61:ss
E:62:ss
C:31:ss
C:32:ss
C:04:ss
C:22:ss