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Troubleshooting
The shooting image is not
displayed on the screen
during a movie shooting.
• The image size is set to [640 (Fine)] when the A/
V connecting cable is connected to the A/V OUT
(MONO) jack.
p Disconnect the A/V connecting cable.
p Set the image size to any setting other than [640 (Fine)].
The image is out of focus. • The subject is too close.
• (Twilight mode) or (Landscape mode) is
selected for the Scene Selection function.
• Manual focus mode is selected.
p Set the macro recording mode. Make sure to place the lens
farther away from the subject than the shortest shooting distance
when shooting (page 33).
p Set it to other modes (page 37).
p Set the FOCUS switch to AUTO (page 67).
Precision digital zoom
does not function.
• [Digital Zoom] is set to [Smart] in the SET UP
settings.
• You are shooting in RAW mode.
p Set [Digital Zoom] to [Precision] (pages 30, 48, 140).
p The precision digital zoom cannot be used in RAW mode (pages
30, 79).
Smart zoom does not
function.
• [Digital Zoom] is set to [Precision] in the SET
UP settings.
• The
image size is set to [8M] or [3:2].
• You are shooting in Multi Burst mode.
• You are shooting in RAW mode.
p Set [Digital Zoom] to [Smart] (pages 30, 48, 140).
p Set image size to other settings except [8M] and [3:2]
(page 24).
p The smart zoom cannot be used in Multi Burst mode (pages 30,
76).
p The smart zoom cannot be used in RAW mode (pages 30, 79).
The image is too dark. • You are shooting a subject with a light source
behind the subject.
• The brightness of the screen is too low.
p Select the metering mode (page 58).
p Adjust the exposure (page 59).
p Set the flash mode to (Forced flash) (page 68).
p Adjust the brightness of the screen (pages 48, 141).
The image is too bright. • You are shooting a spot lighted subject in a dark
location such as on a stage.
• The brightness of the screen is too high.
p Adjust the exposure (page 59).
p Adjust the brightness of the screen (pages 48, 141).
When looking at the
screen in a dark place,
some noise may show up
on the screen.
• The camera temporarily brightens the screen to
allow you to check the image being displayed
while you are using the camera in a dark place.
p This will have no effect on the image you shoot.
Vertical streaks appear
when you are shooting a
very bright subject.
• The smear phenomenon is occurring. p This is not a malfunction.
Symptom Cause Solution