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E:\SONY\2659813111\01US07TBS.fm
DCR-HC36/HC46/HC96
2-659-813-11(1)
Troubleshooting
Image data stored on a “Memory Stick Duo” cannot be played back.
• Image data cannot be played back if you have modified file or folder names, or have edited
the data on a computer (In this case, the file name flashes). This is not a malfunction (p. 125).
• Pictures recorded on other devices may not be played back. This is not a malfunction
(p. 125).
Horizontal lines appear on the picture. The displayed pictures are not clear or
do not appear.
• Clean the head using the cleaning cassette (optional) (p. 129).
Fine patterns flicker, diagonal lines look jagged (DCR-HC96).
• Adjust [SHARPNESS] to the (soften) side (p. 51).
No sound or only a low sound is heard.
• Set [MULTI-SOUND] to [STEREO] (p. 65).
• Turn up the volume (p. 31).
• Adjust [AUDIO MIX] from the [ST2] (additional sound) side until the sound is heard
appropriately (p. 80).
• If you are using an S VIDEO plug, make sure the red and white plugs of the A/V connecting
cable are also connected (p. 42).
The sound breaks off.
• Clean the head using the cleaning cassette (optional) (p. 129).
“---” is displayed on the screen.
• The tape you are playing was recorded without setting the date and time.
• A blank section on the tape is being played.
• The data code on a tape with a scratch or noise cannot be read.
Noises appear and is displayed on the screen.
• The tape was recorded in a TV color system other than that of your camcorder (NTSC). This
is not a malfunction (p. 122).
is displayed on the screen.
• The tape you are playing was recorded on another device with a 4ch microphone (4CH MIC
REC). Your camcorder is not compatible with 4ch microphone recording.
Continued ,