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60 Solving Problems
Printing is too slow.
Make sure your system meets the requirements listed on page 69. If you’re printing
a high-resolution image, you need more than the minimum requirements listed.
You may also need to:
■ Clear space on your hard drive or run a defragmentation utility.
■ Close open programs that you’re not using.
■ Increase your system’s memory (RAM).
For the fastest printing, try these tips:
■ Set the Quality Option to Draft (Windows) or the Quality/Speed slider to
Speed (Macintosh).
■ If your printer is connected to a hub, disconnect USB devices that you’re not
using.
Note:
Borderless printing takes longer, especially near the edges of the paper.
Print Quality Problems
You see banding (light lines).
■ The print head nozzles may need cleaning;
see page 41 for instructions.
■ Select a higher print quality and turn off
High Speed mode; see page 12 (Windows)
or page 16 (Macintosh) for instructions.
■ Make sure the Type (Windows) or Media Type (Macintosh) setting matches
the paper you loaded; see page 19 for guidelines.
■ Make sure the printable side of the paper is face-up. It’s usually brighter or
whiter.
■ The ink cartridges may need replacing; see page 44 for instructions.
■ Run the Print Head Alignment utility; see page 51 for instructions.