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66 Solving Problems
Macintosh
1. Quit all running applications.
2. Insert the Epson printer software CD-ROM into your Macintosh.
3. Open the
Epson CD-ROM desktop icon.
4. Double-click the
English folder, then double-click the OSX folder.
Note:
You may have to scroll down to see these folders.
5. Double-click the Installer icon.
Note:
If the Authenticate dialog box appears, enter your password or phrase and click
OK.
6. When the Installer window appears, select Uninstall from the pop-up menu
in the upper left and click
Uninstall.
7. Follow the on-screen instructions to uninstall the printer software.
Note:
If the name of your printer remains in the Print Center or Printer Setup Utility,
select it from Printer List and click Delete.
8. Restart your Macintosh, then see the Start Here sheet to reinstall your
software.
Where To Get Help
Epson Technical Support
Epson provides these technical support services:
Internet Support
Visit Epson’s support website at http://support.epson.com and select your
product for solutions to common problems. You can download drivers and
documentation, get FAQs and troubleshooting advice, or e-mail Epson with your
questions.