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62 Solving Problems
■ Run the Print Head Alignment utility. See page 51 for instructions.
■ You may need to increase the image resolution or print it in a smaller size; see
your software documentation.
You see wrong or missing colors.
■ Clean the print head; see page 41 for instructions.
■ Clear the Grayscale setting in your printer software (for Windows). Change
the ink setting in your printer software to
Color (for Macintosh).
■ The ink cartridges may be old or low on ink; see page 44.
■ If you’re using Windows, try turning off PhotoEnhance. Also check if you’re
using a special effect that alters image colors, like Sepia.
Note:
Automatic photo correction is on by default. However, due to the complexity and
nature of some photographs, not all images can be corrected.
■ Tr y cha n gin g th e Gamma setting; see your on-screen User’s Guide for more
information.
■ Your printed colors can never exactly match your on-screen colors. However,
you can use a color management system to get as close as possible. You can
also use your printer’s color management features. See your on-screen User’s
Guide for more information.
■ After you print, the colors on your printout will take some time to set as the
ink dries. During this time, the colors may look different than you expect. To
reduce the drying time, avoid stacking your prints on top of each other.
Problems With Paper or CD/DVD Tray Feeding
Paper doesn’t eject fully or is wrinkled.
■ If the paper doesn’t eject fully, you may have set the wrong paper size. Press the
) paper button to eject the paper, then select the correct paper size.
■ If it’s wrinkled when it ejects, the paper may be damp or too thin.
Paper doesn’t feed correctly or jams in the printer.
■ Make sure the paper support extension is pulled up.
■ If paper doesn’t feed, remove it from the sheet feeder, reload it against the right
edge, then slide the left edge guide against the paper.