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Problems and Solutions 61
Your printout is blurry or smeared.
■ Make sure you load paper with the printable
side face-up. The printable side is usually the
brighter or whiter side of the paper.
■ Make sure your paper isn’t damp or curled,
or loaded face-down (the printable side
should be face-up). If it’s damp or curled,
reload a new stack of paper.
■ When printing on special paper, check the instructions in the paper package.
You may need to use an included support sheet or load your paper one sheet at
a time.
■ Use Epson papers to ensure proper saturation and absorption of genuine
Epson inks.
■ Make sure your paper meets the specifications listed in the on-screen User’s
Guide.
■ Run the Print Head Alignment utility; see page 51 for instructions.
■ Remove each sheet from the output tray after printing.
Your printout is faint or has gaps.
■ The print head nozzles may need cleaning;
see page 41 for instructions.
■ The ink cartridges may be old or low on ink.
To replace an ink cartridge, see page 44.
■ Make sure the paper Type (Windows) Media
Type (Macintosh) setting matches the paper
you loaded; see page 19 for guidelines.
■ Make sure your paper isn’t damp or curled, or loaded face-down (the printable
side should be face-up). If it’s damp or curled, reload a new stack of paper. For
best results, use genuine Epson paper.
Your printout is grainy.
■ Try using a higher quality paper.
■ Select a higher print quality setting; see page 12 (Windows) or page 16
(Macintosh) for instructions.