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Problems and Solutions 63
■ If multiple pages feed at once, remove the paper from the sheet feeder, fan the
edges to separate the sheets, and carefully reload it.
■ If paper jams, press the ) paper button to clear the jam. If that doesn’t work,
open the cover and remove any jammed paper, including small pieces that
may have torn off. Reload the paper and press the ) paper button.
If your paper loads incorrectly or jams frequently:
■ Use new, smooth, high-quality paper, loaded printable side up. Don’t load
paper above the arrow mark on the left edge guide.
■ Place the paper against the right edge and slide the left edge guide against it,
but not too tight.
■ Store paper flat to prevent curling.
The CD/DVD tray is ejected or not fed correctly when a print job is sent.
■ Reinsert the CD/DVD tray correctly. See page 27.
■ If the tray is ejected when you start a print job, the printer is not ready. Wait
until you see a message on your screen asking you to insert the tray. Then
reinsert the tray and press the ) paper button.
CD/DVD Printing Problems
Images and text are not centered on the CD/DVD.
Adjust the Print position as described on page 32 (Windows) or page 37
(Macintosh).
Ink smears on the CD/DVD or printing is too light.
■ Make sure you’re using ink jet-printable CDs or DVDs.
■ Handle the disc carefully and allow the ink to dry for at least 24 hours before
playing the disc or inserting it in a drive.
■ Adjust the print density as described on page 34 (Windows) or page 38
(Macintosh).
■ Adjust the brightness or contrast. See the Epson Print CD on-screen help.
Printed CDs or DVDs are dirty.
Clean the rollers as described on page 27.