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HP Photosmart M22/M23 User’s Manual
The camera
batteries will
not charge
(continued).
The wrong AC
power adapter
is being used.
Use only the HP AC power
adapter approved for use with
this camera (see page 159).
Battery voltage
is too low for
charging to
start.
The camera will not attempt to
charge NiMH batteries that
may be damaged or over-
discharged. Remove the
batteries from the camera and
charge them in the optional
HP Photosmart Quick
Recharger for M-series cameras
(purchased separately), then try
them in the camera again. If
this does not work, it is likely
that one or both of the batteries
are bad. Purchase new NiMH
batteries and try again.
The batteries
are damaged or
bad.
NiMH batteries degrade over
time and can fail. If the camera
detects a problem with the
batteries, it will not start
charging or will stop charging.
Purchase new batteries.
Batteries are not
inserted
correctly.
Ensure that the batteries are
inserted correctly (see
page 12).
The camera
does not
respond when
I press a
button.
The camera is
turned off or has
shut down.
Turn on the camera, or turn it
off and then on again.
The batteries
are drained.
Replace or recharge the
batteries.
Problem Possible Cause Solution