136
HP Photosmart M22/M23 User’s Manual
No devices are
connected to the
camera dock.
The camera may
not be properly
seated in the
dock or the
cables may not
be firmly
connected.
Make sure the camera is
properly inserted into the
dock and check the USB
cable connectors at both
the dock and either the
printer, computer, or
television.
Unsupported USB
Cable.
Your camera
dock is
connected to a
printer using the
wrong type of
cable, or the
printer is not a
PictBridge-
certified printer.
Use the USB cable that
came with this camera.
Connect the larger, flat
end connector on the
cable to the printer (see
illustration on page 89).
If your printer does not
have a connector for this
type of USB cable
connection, then it is not a
PictBridge-certified printer,
and it is not a supported
printer with your camera.
The printer must have the
PictBridge logo .
Unknown USB
device.
The camera is
connected to a
USB device that it
does not
recognize.
Make sure that the camera
is connected to a
supported printer or
computer.
Unsupported
printer
The printer is an
unsupported
device.
Connect the camera to a
PictBridge-certified printer.
Or connect the camera to
a computer and print from
there instead.
Message Possible Cause Solution