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HP Photosmart M22/M23 User’s Manual
Cannot print video
clips.
You tried to select
video clip for
printing. Video
clips cannot be
printed from the
camera.
If your printer supports
printing video clips,
transfer the video clip to
your computer and print
them from your computer.
Printer top cover is
open.
The printer is
open.
Close the top cover of the
printer.
Incorrect or
missing print
cartridge.
or
Incorrect or
missing print
head.
The printer
cartridge is the
incorrect model
or is missing.
Install a new printer
cartridge, turn the printer
off, then turn it back on.
The selected
combination of
paper type and
size is not
supported.
The paper type
and size in the
printer is not
supported.
Load the printer with paper
of the type and size
supported.
There is a problem
with the printer’s
ink.
The ink cartridge
may be low or
the ink cartridge
may not be
supported for the
printer.
Install a supported printer
cartridge, turn the printer
off, then turn it back on.
Low ink. The printer
cartridge is
running low on
ink.
Replace the ink cartridge.
You may be able to print
some images using the
current cartridge, but their
color and quality may not
be of high quality.
Message Possible Cause Solution